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How we work!Please click on a link below to see how we work. |
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Our PhilosophyCentral to our philosophy in matching a client with the very best solution for them is the idea that everything is centred on the client. At every stage of the process in creating the eventual product, DIS involves the user wherever possible. This allows the very tightest solutions to be created, exactly how the user wants them to be made. Be it from a template-based single page design that we create in-house, or a bespoke multi-page design using a CMS backend that we create, every step of the process is approved and checked by the client wherever possible. |
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RequirementsThis is a consultative process in which discussion takes place between DIS and the Client. Here, the general aim of the website is determined with influence from the client about any specific limiting factors and expected end product. Doing this allows DIS to ascertain the feasibility of a project and it allows the scope of the project to be determined. Any current mechanisms, if to be used on the website, are looked at, reviewed, and discussed with the client. This is done to ensure that the final solution is as tight and as concise as possible, and matches the ethos of the company. If the website itself can be used to improve day to day operations in the business of the client, then this too is discussed with the client. |
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AnalysisDIS staff analyse the Clients needs and propose a solution. At this stage qualitative and quantitative requirements are formally agreed, and a proposed plan of action is drawn up. This plan of action involves defining stages of development with discussion of timescales and landmarks, proposing a new system in its conceptual stage and designing a strategy in terms of how client feedback is given in terms of frequency and content. Also, procedural inconsistencies already in the business are ironed out to allow a client to refine existing procedures and for DIS to suggest ways in which to improve business mechanisms through its extensive knowledge within the client’s target market. |
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Planning & ConceptualisationOnce the general overview is generated after analysis, sample pages are drawn up and reviewed with the customer to verify what the actual site design will be like. A definite design solution is planned in storyboard format with ideas being shared through both our design service and the client. This is non-technical, aesthetic design, where a ‘walkthrough’ of the site is produced on paper. Styling cues and general design functionality is what is discussed here, as well as any specific technical requirement that the client has. This allows the client to conceptualise what the eventual site will look like and what features to expect from it. |
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DesignDesign work is started with collaboration between DIS and the Client. This is a continual feedback process with several design ideas being discussed with a view to a potential solution. Conceptually, this stage allows a client to see where the product is headed and give them control over the eventual product through continuous feedback. This client-centric approach ensures that the user sees their product building and is able to exert control over its separate elements. Ultimately, this aids immensely in client satisfaction, as each element of the product is individually reviewed, re-assessed, reworked in a cyclic process until total satisfaction over its details is ascertained. |
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ImplementationImplementation of the end product is done in accordance with the action plan developed during the analysis stage. This too can be done in stages depending on client needs. The completion of this task occurs when the product is up and running and is able to be used by the customer.The right implementation plan will be discussed with DIS and be implemented the way that is best suited to your business. We are able to perform full implementation and provide hosting to keep a client’s website on-line when they need it most. |
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AcceptanceOn acceptance of the results by the client, the project is deemed to have reached completion. Completion of the project is referenced by matching the requirements and action plan documents created in preliminary meetings with the final created system. This stage is where the client signs off on the project and the development team close contact with the client bar initial support procedures and client care. |
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Continued Client Care and SupportContact is maintained with the Client to ensure their satisfaction and future needs are catered for. This includes free technical support with our dedicated IT support staff. Hosting can be provided for the websites, and because it is done in-house, hosting is catered for by DIS and will result in one support point for all servicing. |
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